Telephone Support Avaya

Office Telephone Systems - Custom Hold Message

Help make the right impression - Although most companies try to handle every call as quickly as possible, they may often find there is no choice but to put their callers on hold for short periods of time.
By leaving them in silvence or listening to the radio while on hold, even the most legitimate company may sound unprofessional.

Maximize the marketing potential of your office telephone system - Let the system be used as a marketing tool. A professional on-hold recording can provide customer service information, educate and inform callers, answer often asked
questions, direct them to a website, and promote and cross-sell products and services...all while speaking to a captive "one on one" audience. Research has shown that 16 to 20% of callers actually inquire about and make purchases based on information
heard while on hold.

Have your own custom professional commercial on hold. Ask us how we can create yours today! 864-297-8100

Sample Hold Message