AVAYA IP Office

Avaya Phone Systems - Simple, Powerful Communications for Business

Avaya IP Office, one of several office telephone systems offered by Prime Line Communications, is a versatile business communication system that combines the reliability and ease of a traditional office telephone system with the applications and advantages of an IP telephony system. This converged communications solution can help businesses reduce costs, increase productivity, and improve customer service. Avaya IP Office unifies your communications, providing your employees with a solution that lets them handle all their business communications on the device of their choice: their laptop, mobile phone, office telephone or home telephone; using wired, wireless or broadband connections.  In addtion to Avaya IP Office, Prime Line Communications offers several other office telephone systems including Avaya IP Office Essential Edition, and Avaya Partner ACS. 

Avaya Phone Systems - Small to Medium Size Businesses

Successful companies are always looking for new ways to do more with less – keeping their business flexible, innovative and competitive without driving up operating costs and capital expenses. Avaya IP Office is the right office telephone system for any small business today – whether you have 5, 25, 250 or 1000 employees… just getting started or already established… have a single location or multiple locations across the globe, with Avaya IP Office you can tailor the solution to your user needs (e.g. Teleworker, Mobile Worker, Customer Service Agent, etc.). Whether you have 5 employees, 25, 250 or more, Avaya IP Office is the right choice for your office telephone system.

All small and medium size businesses are seeking ways to reduce costs and improve the way it operates. Like every business, you’re looking to keep all your customers, add new ones and grow at the pace that’s right for you. Avaya phone systems understand this. With over one hundred years of experience as a leader in communications, we know that the right office telephone system for your business is one that helps you increase profitability, improve productivity, and gain competitive advantages.

Avaya IP Office - Benefits

Your office telephone system, cell phone, e-mail, texting, instant messaging and even your home telephone are all essential to the way you work today. Unlike other solutions, Avaya IP Office uses built-in intelligence to simplify your use of wired, wireless and Internet communications. Instead of keeping your communications separate, Avaya IP Office brings them together so you can easily turn a home or mobile phone into an office extension, collaborate with dozens of customers or staff members on a conference call and get detailed reports that show how well your company is responding to customers. With rich functionality, Avaya IP Office naturally creates new ways of thinking about the role communications can play in your business.

Avaya IP Office will help you lower the cost of communications, with capabilities like conferencing, making calls over a managed Internet service (Voice over IP) and the "all-in-one" benefits of a converged communications system. With easy, flexible options for call/message forwarding and one-number reachability, Avaya IP Office keeps everyone in touch. Get the freedom to go where you want and never miss important business calls. Avaya IP Office can give you a customer sales and service center designed for your needs and your budget – with all the routing and reporting
capabilities you need. Deliver the personal service that builds sales and loyalty.

How we communicate is a personal choice – it has to match the needs of your business. And your needs change depending on whether your employees are working in the office, at home, or on the road. That’s why when you choose Avaya IP Office you can also choose from a whole range of communication tools and applications designed to boost productivity. Choose a basic Avaya phone system or one with all the “bells and whistles”. Connect our Avaya IP Office telephones directly to your office LAN – you can even take them home and get all the features you have at the office. With Avaya IP Office, a PC or laptop, and an internet connection you can turn the screen of your PC into a telephone. And our wireless solutions make it easier to roam the office. With all of our Avaya IP Office capabilities, our goal is to make your communications simple and cost-effective.

Avaya IP Office - Reporting

• How many calls are you handling an hour? Per day?
• What are your peak calling periods?
• How many calls typically turn into sales?

The Avaya IP Office reporting capabilities can help you measure and manage your availability and response to customers.  Once your Avaya IP Office phone is up and running you will benefit from the graphical administration tools that simplify day-to-day tasks, such as updating directories and moving telephone extensions. Avaya IP Office comes with a whole set of graphical tools to keep ongoing management simple.

Avaya IP Office is designed specifically to give you more functionality without making more demands on your resources. Rely on Prime Line for support before, during and after your purchase of Avaya IP Office. We’ll take care of you so you don’t have to worry. 

Contact us online today for more information about Avaya IP Office or call 1.864.297.8100.  Make sure to view our pages on other Avaya office telephone systems including Avaya IP Office Essential Edition Partner Mode and Avaya Partner ACS.