Telephone Support Avaya

T.E.K Care

T.E.K. Care: Prime Line Telephone SystemsPrime Line Communications understands that business moves at a fast pace and things are constantly changing. For this very reason, we have created a T.E.K. Care offering that allows you to utilize the Prime Line Technical Team as an extension of your staff. Our T.E.K. Care program allows you to move, add, and change as much as you like, for one low monthly cost. No need to worry about finding time to administer your office telephone system, PLC HAS YOU COVERED.

T.E.K Care provides the following benefits to your business:

  • Remote system programming including: user extension moves, call routing changes, ringing option modifications, auto attendant changes, and voicemail administration, and so much more
  • Monthly system and voicemail configuration backups
  • Service provider trouble ticket assistance
  • Same day critical parts replacement for TEK Care customers
  • Priority assistance for T.E.K Care customers. Guaranteed 24 business hour request completion
  • Reduced on-site project pricing

Let Prime Line Communications focus on your office telephone system while you take care of your business.  Contact us today to get started with T.E.K. Care.