Telephone Support Avaya

Carrier Services (Dial Tone/ Internet/WAN)

Prime Line has established relationships with all the major network carriers throughout the United States. Our consultative approach allows us to design solutions from the right partner that can meet and exceed your business needs. Prime Line acts as an advocate for you to get the best service at the best possible price. There are many companies that just want to sell you a solution that is the best for them…..not you. This is not the case with Prime Line.

Many times your existing carrier is the right solution for your business. However, the price for these services may not be right for your business. This is where Prime Line can help evaluate your existing dial tone, internet access, and WAN connections and help you negotiate a better price for the services that you are receiving. This is a FREE of charge consultation service offered by Prime Line.  Contact us to schedule your free consultation today.

Prime Line offers Consultation Services for the following technologies:

  • 1FB - Single Line, Flat Rate, Business Telephone Line
  • Cable Modem - a type of modem that provides access to a data signal sent over the cable television infrastructure.
  • Centrex - is a contraction of central exchange, a kind of telephone exchange. Centrex is a PBX-like service providing switching at the central office instead of at the customer's premises.
  • CLEC - Competitive Local Exchange Carrier - is a telecommunications provider company (sometimes called a "carrier") that competes with other, already established carriers (generally the incumbent local exchange carrier (ILEC)).
  • DID - Direct Inward Dialing - is a feature offered by telephone companies for use with their customers' PBX systems, whereby the telephone company (telco) allocates a range of numbers all connected to their customer's PBX. As calls are presented to the PBX, the number that the caller dialed is also given, so the PBX can route the call to the desired person or bureau within the organization.
  • S1 - Digital Signal 1 (24 voice channels; 1.544 Mbps) - DS1 is a widely used standard in telecommunications to transmit voice and data between devices
  • DS3 - Digital Signal Level 3 (44.736 Mbit/S T3 Interface; DS2 x 7 mux = 672 DS0)
  • DSL - Digital Subscriber Line (as in xDSL) - Dynamic Bandwidth Allocation - a technique by which traffic bandwidth in a shared telecommunications medium can be allocated on demand and fairly between different users of that bandwidth.
  • Ethernet - a family of frame-based computer networking technologies for local area networks
  • Exchange Server - and collaborative software product, consists of electronic mail, calendaring, contacts and tasks, and support for the mobile and web-based access to information, as well as supporting data storage.
  • T1/PRI - A T1line is a digital phone line that is leased to a customer that provides speeds of 1.5M download X 1.5M upload. This service is offered as channelized or dynamically allocated. This service can provide Loop Start analog lines in the channelized format. This service also offers Direct Inward Dialing (DID) capabilities.
  • Frame Relay - consists of an efficient data transmission technique used to send digital information quickly and cheaply in a relay of frames to one or many destinations from one or many end-points.
  • Hosted VoIP - A hosted PBX system delivers PBX functionality as a service, available over the Public Service Telephone Network (PSTN) and/or the internet. Hosted PBXs are typically provided by the telephone company, using equipment located in the premises of the telephone company's exchange.
  • LAN - Local Area Network - A local area network is a computer network covering a small geographic area, like a home, office, or group of buildings e.g. a school.
    Metro Ethernet - a computer network based on the Ethernet standard and which 
covers a metropolitan area.
  • MPLS - Multiprotocol Label Switching - a data-carrying mechanism that belongs to the family of packet-switched networks. It was designed to provide a unified data-carrying service for both circuit-based clients and packet-switching clients which provide a datagram service model.
  • POP3 - Post Office Protocol version 3 (Internet email protocol) - In computing, local e-mail clients use the Post Office Protocol version 3 (POP3), an application-layer Internet standard protocol, to retrieve e-mail from a remote server over a TCP/IP connection. Many subscribers to individual Internet service provider e-mail accounts access their e-mail with client software that uses POP3.
  • POTS Line - Plain old telephone service - is a term which describes the voice-grade telephone service that remains the basic form of residential and small business service connection to the telephone network
  • PRI - Primary Rate Interface (ISDN) a telecommunications standard for carrying multiple voice and data transmissions between two physical locations. All data and voice channels are ISDN and operate at 64 kbit/s.
  • QoS - Quality of Service - refers to resource reservation control mechanisms rather than the achieved service quality. Quality of service is the ability to provide different priority to different applications, users, or data flows, or to guarantee a certain level of performance to a data flow.
  • SIP Trunking - a service offered by an ITSP (Internet Telephony Service Provider) that connects a company's PBX to the ordinary telephone system (PSTN) via Internet using the SIP VoIP standard.
  • T1 - T-carrier 1 (digital transmission line, 1.544 Mbps, 24 voice channels) - is a T-carrier signaling scheme devised by Bell Labs.[1] DS1 is a widely used standard in telecommunications to transmit voice and data between devices.
  • Virtualization - a technique for hiding the physical characteristics of computing resources from the way in which other systems, applications, or end users interact with those resources.
  • VLAN - Virtual Local Area Network - is a group of hosts with a common set of requirements that communicate as if they were attached to the same wire, regardless of their physical location. A VLAN has the same attributes as a physical LAN, but it allows for end stations to be grouped together even if they are not located on the same LAN segment. Network reconfiguration can be done through software instead of physically relocating devices.
  • VoIP - Voice over Internet Protocol - is a protocol optimized for the transmission of voice through the Internet or other packet switched networks. VoIP is often used abstractly to refer to the actual transmission of voice rather than the protocol implementing it.
  • VPN - Virtual Private Network - a communications network tunneled through another network, and dedicated for a specific network. One common application is secure communications through the public Internet, but a VPN need not have explicit security features, such as authentication or content encryption. VPNs, for example, can be used to separate the traffic of different user communities over an underlying network with strong security features.
  • WAN - Wide Area Network - is a computer network that covers a broad area. WANs are used to connect LANs and other types of networks together, so that users and computers in one location can communicate with users and computers in other locations.

Contact Prime Line Communications for your Network Services needs.  Make sure to browse our pages about office telephone systems and video conferencing solutions.